Shipping policy

**Shipping Policy**

Mahalo nui loa for taking a look at our Shipping Policy. We are pleased to provide you with our shipping policy, designed to ensure a seamless transaction experience.

**1. Shipping Locations**  

We ship to all addresses within the United States and select international destinations. Kindly refer to our website for specific details regarding international shipping eligibility.

**2. Processing Time**  

Orders are generally processed within one to three business days. Following shipment, you will receive a confirmation email containing a tracking number to facilitate monitoring of your shipment.

**3. Shipping Methods and Costs**  

We offer various shipping options to accommodate your preferences:  

- **Standard Shipping:** 3 to 7 business days (Cost will be calculated at checkout).  

- **Expedited Shipping:** 2 to 3 business days (Cost will be calculated at checkout).  

- **International Shipping:** Delivery times vary by destination; costs will be calculated at checkout.

**4. Shipping Rates**  

Shipping rates are determined based on the total weight of your order and the shipping location. You may view shipping options and associated costs during the checkout process.

**5. Delivery Issues**  

Should you encounter any issues with delivery, such as delays or damage, please contact our customer service team within fourteen days of the expected delivery date. We will assist you in resolving the issue.

**6. Order Tracking**  

Upon processing and shipment of your order, you will receive an email notification containing tracking information. This will enable you to track the progress of your order.

**7. Returns and Exchanges**  

If you are dissatisfied with your order, please consult our Returns Policy page for comprehensive information regarding returns and exchanges.

**8. Lost or Stolen Packages**  

We cannot assume responsibility for lost or stolen packages once they have been marked as delivered. It is advisable to ensure that your delivery address is secure.

**9. Contact Us**  

If you have any inquiries or concerns about our shipping policy or your order, please do not hesitate to contact our customer service team at support@kaijucollects.club or through the contact form on our website.